Who we are
Welcome to Qlizter (”App”).
We, the Qlizter Labs (”Developer”) value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Name
- Email address
- Phone number
- Business address
- Current location
1.2 Non-Personal Information
We may also collect non-personal information about you, including:
- Device type
- Android OS version
- IP address
- App usage behavior (e.g., businesses viewed, pages visited)
How We Use Your Information
2.1 To process queue
- Listing of name during appointment date
- Displaying the current location within a 1-kilometer radius of the establishment 1 hour prior to the scheduled appointment.
2.2 To Improve Our Services
- Enhancing user experience on our App
- Analyzing App usage and trends
- Improving customer service and support
2.3 To Communicate
- Communication means between you and the establishment
- Sending promotional materials and newsletters (with your consent)
- Responding to inquiries and customer service requests
How your data is stored and protected
Here we explain how your data is stored and protected to ensure you your information is secure.
3.1 Data Storage:
- User data, including profile images, account details, and appointment information, is stored securely on the App’s servers.
- We use industry-standard encryption protocols to protect data during transmission and storage.
3.2 Authentication and Database Systems:
- The App utilizes Firebase Authentication and Firebase Firestore to organize and manage user information.
- These services utilize Firebase, a set of cloud computing services provided by Google.
3.3 Access Control:
- Access to user data is limited to authorized personnel only.
- Our development team follows strict access control policies to prevent unauthorized access.
3.4 Backup and Redundancy:
- Regular backups are performed to ensure data integrity.
- Redundant systems are in place to minimize data loss in case of server failures.
3.5 Privacy Measures:
- We adhere to data privacy regulations (such as GDPR or CCPA) to protect user rights.
- Personal data is used only for app-related purposes and not shared with third parties without consent.
3.6 Security Audits:
- Periodic security audits are conducted to identify vulnerabilities and address them promptly.
- We prioritize security updates and patches.
3.7 Data Retention
- We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
4.1 Access and Update
You have the right to access and update your personal information. You can do this by logging into your account or by contacting us directly at qlizterdev@gmail.com.
4.2 Data Deletion
You can request the deletion of your personal data by contacting us at support@qlizter.com. We will take reasonable steps to delete your information from our records, unless we are required to retain it by law or for legitimate purposes.
Remember that data protection is a top priority for us. If you have any specific concerns or need further details about this privacy policy, feel free to contact us at support@qlizter.com